A technician photographing a worn tire with a tablet during an inspection

Digital vehicle inspections

Show the customer what you see.

A DVI uses photos, videos, measurements and technician notes to document the car. The customer sees the proof: what needs attention now, and what can wait.

A tread depth gauge pressed into a tire
Example finding

Every finding gets

a photo.

a measurement.

a note.

an honest color.

The DVI Bible. Three books, same subject, different perspective.

The DVI Bible: Service Advisor, Owner/Manager and Technician Editions by Kevin Tarpley

Service Advisor EditionExplain the inspection without pressure.

Owner/Manager EditionRoll it out and hold the line.

Technician EditionPhotos, measurements, honest color.

A sedan on a lift with the front wheel removed

Every great DVI begins with a walk around four corners.

The inspection starts before the hood is opened.

Take the course

The system behind Champion Tire’s 5.0 on Google from 300+ reviews.

Read 28 pages of it free.