Employee onboarding
Set the standard on day one.
Watch how Champion Tire sets expectations with new employees, and use it as the example for your own shop.
What a new hire should hear before their first repair order.
- The shop’s valuesWhat the business stands for, said out loud, not assumed.
- The required work standardsWhat good looks like here, before anyone is judged for missing it.
- The non-negotiablesThe behaviors that aren’t up for discussion.
- What success looks likeWhat they must show to succeed from day one.
Employees should understand what is expected before they are judged for missing it.